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Fulfillment Center Tours

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About Fulfillment Center Tours

The FC Tours program offers public tours in 45 sites globally, allowing visitors to see what it’s like to work in an FC as well as get a glimpse of the great technology and people that make Amazon what it is today.  Each site provides free public tours at least twice per day, Monday through Friday* in addition to hosting many private groups consisting of schools, youth organizations, customers, businesses, media, politicians, and more. From our world class Tour Leaders to the FC Tour experience itself, we strive to create a fun experience, and we think you just might learn something in the process. 

 

If you’ve ever wondered how that product in your online shopping cart gets from Amazon to you, now is your chance to come see for yourself.  Even in person, the scale can be difficult to grasp. Many centers for example, span the equivalent of 28 football fields and can hold tens of millions of items on any given day. Our amazing employees pick, pack, and ship Amazon customer orders at more than 175 similar facilities worldwide. We are proud to showcase our FC Tour program and we look forward to your visit.


*weekend tours available in select locations.

Other Questions You May Have

How much does this tour cost?

 All tours are free of charge. Amazon does not collect or receive any fees for providing tours.

Can I tour at a different time other than what is on the website?

No. We are unable to alter the tours in any way, including the tour times. If you are not able to attend, please refer back to your confirmation or reminder email to cancel your reservation.

What will I see on the tour?

On the tour you’re going to be able to see the magic that happens after you click buy. This includes how our amazing employees support customer fulfillment through the pick, pack, and ship processes. Please click on this link to see the video.

What should I leave at home?

Prohibited items include but are not limited to:
- Weapons
- Lighters
- Tripods, Monopods, and Selfie sticks
- Outside food or drink. Water is allowed if it's in a transparent bottle.
- Placards, Signs, or Banners
- Pets
- Small bags, including handbags, must be left in our tour room. Luggage and other large bags will not be permitted.


We reserve the right to turn away guests who are unwilling to tour without prohibited items.

Where do I park?

General parking is available free of charge at each fulfillment center. Depending on the site, there may be designated guest parking. We recommend arriving at least 15 minutes early to find parking and check in.

Is the fulfillment center noisy?

The center is noisy. It is an active work site and there are a lot of conveyer belts and machinery. We provide headsets and receivers to all guests so they are able to hear the tour leader.

Does your tour cover warehouse operations in-depth?

Our tour is geared towards the general public and is not a deep dive into warehouse operations.

I want to book a date more than 1 month in the future, when will those dates be available?

Reservations are open up at least 30 days in advance. Please visit amazon.com/fctours at that time to find a date and time that work best for you.

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Locate a Site Near You!

23 Locations in North America

California, Arizona, Texas, Minnesota, Illinois, Wisconsin, Tennessee, Florida, Indiana, Pennsylvania, New Jersey, Massachusetts



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Amazon Fulfillment

We call our warehouses fulfillment centers because the entire process is fulfilled from start to finish—inventory comes in from manufacturers and is shipped out directly to customers.

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Our fulfillment centers
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Innovation
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Working Here
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Our fulfillment centers
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Inside Amazon's fulfillment centers: What you can expect to see on a warehouse tour

Come see the magic that happens after you click “buy” on Amazon.

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Amazon Robotics: What robots do (and don't do) at Amazon fulfillment centers

An inside look reveals how robots not only help optimize the supply chain and improve the customer experience but also benefit the humans working alongside them.

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Where you can tour an Amazon Fulfillment Center in North America

Amazon warehouse tours are available at 23 locations in the United States and Canada.

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